Delivery Information

HKBWS eShop offers the following delivery services:


1. S.F. Express – Self Pickup (Hong Kong only)
Customers can choose to go to any S.F. Stores, S.F. Service Centers or EF Locker for the pickup
Delivery fee: Customers shall be responsible to settle the delivery payment directly to S.F. Express upon collecting the products. For more information about delivery fee, please refer to S.F. Express.

Delivery time: It usually takes around 2-3 workings days. Please also collect the products within 3 working days after the products arrive at the pickup point.

2. S.F. Express – Door-to-Door Delivery (Hong Kong only)
Products are sent by S.F. Express to the destination according to your provided address, this may lead to a higher delivery fee.
Delivery fee: Customers shall be responsible to settle the delivery payment to S.F. Express upon collecting the products. Please note that surcharge is required for the address in specified remote or residential area by S.F. Express. For more information about delivery fee, please refer to S.F. Express
Delivery time: It usually takes around 2-3 workings days.

3. Hong Kong Post – Registered Mail (Hong Kong/Macau Surface Mail or International Air Mail) (Service would be provided later)
Suitable for the delivery with mail weight under 2 kg. To reduce the risk of shipping, only registered mail service would be offered.

Delivery fee: According to Hong Kong Post, the postage rates depends on the total weight of the products, with an extra registration fee of $15.5 per item. Apart from the total weight of products, the weight of packages is also included in the mail weight, while the postage fee is calculated automatically in the “Shopping Cart” already.

Delivery time: It usually takes around 3-7 workings days for local surface mail, and 4 to 24 working days for international air mail.

4. Hong Kong Post – Parcel (Hong Kong/Macau Surface Mail or International Air Mail) (Service would be provided later)
Suitable for the delivery with parcel weight over 2 kg.
Delivery fee: According to Hong Kong Post, the postage rates depends on the total weight of the products. Apart from the total weight of products, the weight of packages is also included in the parcel weight, while the postage fee is calculated automatically in the “Shopping Cart” already.
Delivery time: It usually takes around 3-7 workings days for local surface mail, and 6 to 28 working days for international air mail.

 

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A charitable organization incorporated in Hong Kong with limited liability by guarantee.

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